your feedback and suggestions to help us improve further and serve you better. If you have any query related to our services, please fill out the form
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Yes. Our laboratory is accredited by the NABL (National Accreditation Board of Testing and Calibration of Laboratories) India.
Reports will be delivered on your registered email id, mobile number (report link in sms) within a TAT (Turnaround time) as mentioned in the detail page related to selected test.
You will receive reports on your registered email id and registered Mobile via SMS link from Lifenity. You can also download it by signing in to your profile in our website
Timing for home visit for sample collection is between 7 AM to 10 PM (in Mumbai) and 7 AM to 8 PM in other places for all 7 days a week. Kindly provide us with your complete address and the time to schedule your visit by clicking on "Book an Appointment", you can wahtsapp on given number or call us to book your appointment.
No, you are required to provide separate samples for both urine routine and culture tests.
We offers a wide range of facilities like Pathology, Health Check-ups, Genetic Test. For further details kindly refer website for test menu for your nearest centre
We have both cash & online payment options where we accept UPI payment.
No, it is recommended to cancel the existing order and book a new appointment. Cancellation of appointment before 1 hour of visiting time will be processed with deduction of Travelling Charges.
We shall refund the payment in case of unsuccessful order as follows:
1. Net-Banking - 15 business days
2. Debit Card /Credit Card - 15 business days
For cancellation of order the money will be credited to your bank account within 7-10 working days post refund initiation. Cancellation of appointment before 1 hour of visiting time will be processed with deduction of Travelling Charges.
In case of partial test cancellation: It is recommended that you cancel the entire order and do a fresh booking with the required tests.
In case of partial test Addition: It is recommended to place new order for additional tests required in addition to existing order.
No. However, to avoid any inconvenience at the time of sample collection (exact amount, change etc….), we always advise patients to make payments online via payment instruments such as Paytm or Debit Card/ Net Banking. There are absolutely NO HIDDEN CHARGES LEVIED from our side.
Lifenity packages are customized preventive tests offered in bundles, designed for different patient needs
Our healthcare products and services are used by eminent hospitals and speciality clinics
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